Frequently asked questions
Answers about the catalogue, inquiries, ordering, shipping, returns, and support.
Last updated
Can I buy directly on this website?
Not currently. This site is a catalogue and inquiry service rather than an online checkout. Add products to an inquiry and send the quantities you need. We will confirm availability, pricing, payment, shipping, and any order-specific terms before a direct order is formed. Consumer marketplace purchases are completed on the marketplace's website.
Do you sell to the public, or only to businesses?
Both. We support retailers, resellers, enterprise buyers, and other wholesale customers directly, and may sell consumer products through third-party marketplaces.
What condition are the products in?
Products are sold as new unless the applicable listing, quote, or order confirmation clearly states another condition. Sourcing and warranty coverage can vary by brand and product, so request product-specific details before purchase when they are material to your decision.
How do I get wholesale pricing?
Add products to an inquiry and include the quantities and any delivery requirements. We normally respond within one business day. Pricing depends on quantity, availability, product line, destination, and whether purchasing is recurring.
Is there a minimum order quantity?
Minimums vary by product, supplier, and brand. Some lines can ship individually; others are sold by case, pallet, or negotiated volume. We disclose the applicable minimum before you commit to an order.
What payment methods do you accept?
Marketplace orders use the payment options displayed by that marketplace. Direct commercial orders use the method and timing stated in the quote, invoice, or account agreement, which may include ACH or bank transfer. This website does not collect payment-card details.
How long does delivery take?
Availability and expected shipment timing are confirmed with the order. In-stock parcel orders may dispatch the same business day when confirmed before the communicated cut-off, and ground transit is often approximately 2 to 6 business days. Freight and supplier-direct shipments vary. See the Shipping page for details and delay rights.
Can I return something ordered by mistake?
Most direct retail products are eligible within 30 days if unused, complete, and in resalable condition. Marketplace and wholesale orders may have transaction-specific rules. Contact us before shipping a return and review the Returns page for restrictions and legal protections for defective goods.
Do you offer 3PL or fulfillment services?
Yes. We offer warehousing, fulfillment, logistics, marketplace launch, and listing support. The scope and commercial terms are confirmed in a separate service agreement.
How do I reach a person?
Use the contact or product-inquiry form, or email purchase@abdtradingllc.com. We typically reply within one business day.
Still have a question?
Send us the details and we will come back to you, typically within one business day. You can also email purchase@abdtradingllc.com.