Privacy Policy

Information we collect

We collect information you give us directly, and a limited amount of technical information collected automatically when you use the site.

• Contact details you submit through the contact or inquiry forms — name, email address, phone number, company name, and the content of your message.
• Order and account information needed to quote, invoice, and fulfil a wholesale order.
• Technical data such as IP address, browser type, device type, and pages visited, used to keep the site secure and to understand which pages are useful.

How we use it

We use personal information to respond to inquiries, provide quotes, fulfil and support orders, meet our legal and tax obligations, and improve the site.

We do not sell personal information. We do not use inquiry or customer contact details for unrelated marketing without consent.

Legal basis and retention

We process personal information where it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with a legal obligation, or on the basis of our legitimate interest in operating and securing the site.

We keep information only as long as it is needed for the purpose it was collected for, or as long as tax, accounting, and legal record-keeping requirements demand — whichever is longer.

Sharing

We share personal information only with service providers who process it on our behalf — hosting, database, email delivery, image hosting, and analytics — and only to the extent they need it to perform that service. They are bound to protect it and may not use it for their own purposes.

We may also disclose information where required by law, or to protect our rights, safety, or property.

Your choices

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we have no continuing obligation to keep it. Contact us and we will respond within a reasonable period.

Depending on where you live, you may have additional rights under state privacy law — including the right to know what is collected and the right to opt out of certain disclosures.

Security

The site is served over HTTPS, and administrative access to customer data is restricted to authorized staff and protected by authentication. No system is perfectly secure, and we do not claim otherwise — but we take reasonable technical and organizational measures appropriate to the sensitivity of the data.

Children

The site is intended for business and adult consumer use. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy as the business or the law changes. The date at the top of this page reflects the most recent revision.